• Field Services Technician

    ALLO Fiber
    View Business Info
    Job Description

    At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.

    We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

     

    Here’s the deal: We’re on the hunt for an enthusiastic, customer-focused, go-getter to join our team. You’ll be responsible for a wide range of duties related to installing new equipment, troubleshooting existing systems and ensuring all work is completed to ALLO standards in both business and residential settings. This customer facing position requires strong communication skills and a commitment to providing exceptional service.

     

    RESPONSIBILITIES:

    • Install internet, TV, and phone service for business and residential customers.

    • Troubleshoot and work through problems in a logical manner.

    • Wire fishing and pulling.

    • Prepare various types of cables and field polish connectors.

    • Have a working knowledge of telecommunications color code, SIP/PRI, and Hosted IP PBX communications.

    • Safe handling of all products and maintaining company issued equipment/tools.

    • Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.

    • Clean and neat appearance.

    • A clean driving record and be able to pass random drug screenings.

    • Prompt attendance to work and scheduled job sites.

     

     

    EDUCATION:

    • High school Diploma or equivalent.

     

    EXPERIENCE:

    • 1 year of telecommunications experience.

    • A networking background is a plus, but not required.

    • SKILLS / KNOWLEDGE / ABILITIES:

    • Being a team player.

    • Time management and organizational skills.

    • Understanding of basic network routing protocols.

    • Knowledge and ability to work with power tools.

    • Maintain accurate documentation.

    • General knowledge of Microsoft OS

    • Ability to travel outside of home market for extended periods of time based on project and business needs.

    • On-call rotations once trained to a competent level.

    • Ability to be flexible on scheduled tasks.

    • Willingness to work a flexible schedule.


    REQUIREMENTS:

    • Raise objects up to 80 lbs.

    • Remain upright on feet for extended periods

    • Remain stationary for extended periods

    • Ability to communicate information

    • Ability to crouch and crawl

    • Move on foot up to 10 miles per day

    • Ability to bend, kneel, and stand 

    • Ability to crawl in tight spaces

    • Ability to ascend/descend ladder

    • Ability to carry tools and equipment

    • Ability to operate a computer

    • Ability to observe details at far range

    • Ability to operate hand tools and equipment

    • Ability to operate machinery

    • Ability to work in outdoors

    • Ability to work in extreme weather

    • Identify different colors

    • Ability to pass a DOT Physical/Certification

    • Possess/maintain a Valid Driver’s License

    • 50% Travel requirement

     

    People are our passion.  At ALLO, we don’t treat you like a number. You’re a human being. 
     

    Get ready to plug into the perks at ALLO: 

    • Free ALLO Service:  We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously!
    • Retirement Plan:  The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
    • Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
    • Benefits:  Our benefits include medical, vision, and dental with low employee costs.  Not to mention generous Earned Time Off (ETO) program.
    • Sponsorships:  Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
    • Tuition Assistance:  Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.

     

    ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

     

    Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com.

     

    ALLO is a Drug Free and Tobacco Free Workplace.

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